Privacy Policy
Last updated: 1 October 2026
This policy explains how Puraza Technical Services LLC (“Puraza”, “we”, “us”) collects and uses information submitted through puraza.ae.
Who we are
Puraza Technical Services LLC
Iris Bay, Office 2205, Business Bay, Dubai, UAE
Email: info@puraza.ae
Information you give us
When you send an enquiry through our website forms, we collect the information you enter. Depending on the form, this may include:
- your name
- your phone or WhatsApp number
- your email address, where you provide it
- your emirate and area or community
- your property or site type
- the service you need and your message
- for commercial enquiries, your company name, site type and number of units or sites
How we use your information
We use enquiry information to:
- respond to your enquiry
- arrange an inspection or prepare a quotation where requested
- communicate with you about the service you asked about
- keep a record of enquiries we receive
- protect the website against spam and misuse
How your information is stored and shared
Form submissions are stored in our website system and sent by email to our business inbox. Our website is hosted by a third-party hosting provider and our email is handled by an email service provider. These providers process information only as needed to operate the website and email.
We may share information where needed to respond to your enquiry, deliver a service you request, or comply with the law.
Technical information and cookies
When you visit the website, our hosting environment may record standard technical information such as your IP address, browser type and the pages requested. This supports website security and operation.
How long we keep information
We keep enquiry information for as long as reasonably needed to respond to your enquiry, provide any requested service and keep appropriate business records.
Your choices
To ask about the information we hold about you, or to ask us to correct or delete it, email info@puraza.ae.
Changes to this policy
We may update this policy from time to time. The latest version will be published on this page.