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HVAC technical services

HVAC Technical Services

Inspection, diagnostics, maintenance, repair, installation and replacement for VRV, VRF, DC inverter and other residential and commercial AC/HVAC systems.

Systems we service

Technical support across common residential and commercial AC/HVAC configurations, subject to equipment, access and confirmed scope.

  • VRV
  • VRF
  • DC inverter
  • Wall-mounted split
  • Ducted / concealed
  • Cassette
  • FCU
  • Package unit
  • Central HVAC
  • AHU / FAHU (commercial)
  • Chillers

Methods vary by system design. Other configurations can be assessed based on the equipment and site conditions.

HVAC maintenance, diagnostics & repair

Technical support for VRV, VRF, DC inverter and other residential and commercial AC/HVAC systems, from scheduled servicing to fault diagnosis and repair.

Typical scope

  • Cooling-performance diagnosis
  • Airflow issues
  • Drainage issues
  • Electrical faults
  • Controls and sensor-related faults
  • Refrigerant-system diagnosis
  • DC inverter troubleshooting and diagnostics
  • VRV / VRF troubleshooting and diagnostics
  • Preventive and scheduled servicing
  • General AC/HVAC troubleshooting and repair

What shapes the scope

The system type, symptoms, access and condition of the equipment. Faults are diagnosed on site, and the repair scope is confirmed once the findings are clear. Some faults may need further investigation before a repair can be recommended.

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HVAC Installation

AC/HVAC installation for residential and commercial properties, planned around the space, the existing infrastructure and how the system will be used.

Typical scope

  • Assessment of the property and existing infrastructure
  • Equipment selection and capacity based on site requirements
  • System design and installation method agreed for the site
  • Installation of the agreed AC/HVAC equipment
  • Associated modifications where required

What shapes the scope

Exact equipment, capacity, system design, installation method, associated modifications and quotation depend on the property, the existing infrastructure and the site assessment.

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HVAC System Replacement

Complete AC/HVAC system replacement for residential and commercial properties where the existing equipment is no longer suitable.

Typical scope

  • Assessment of existing equipment
  • Replacement recommendations
  • Removal of existing equipment
  • Installation of replacement equipment
  • Associated HVAC modifications
  • Associated duct modifications
  • Testing
  • Commissioning

What shapes the scope

Every replacement is different. The work depends on the existing system, the replacement equipment, access and the modifications the site requires. Each item above applies only where relevant to the project.

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Not sure what is causing the HVAC problem?

Request an inspection so the system, symptoms and site conditions can be assessed before the scope is confirmed.

Annual Maintenance Contracts

Planned HVAC maintenance under an annual contract, with scheduled servicing and preventive maintenance agreed for the systems covered.

Typical scope

  • Scheduled servicing
  • Preventive maintenance
  • Scope agreed according to the contract and the systems covered

What shapes the scope

Contract scope is agreed per site, based on the systems covered and the maintenance they require. Terms are confirmed before the contract starts.

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AHU & FAHU Technical Services

Technical servicing and maintenance for air handling units (AHUs) and fresh air handling units (FAHUs) in commercial buildings.

Typical scope

  • Inspection
  • Servicing
  • Troubleshooting and diagnostics
  • Preventive maintenance
  • Technical investigation
  • Repairs where applicable

What shapes the scope

Scope depends on the unit design, condition, access and site requirements. AHU/FAHU unit cleaning and connected duct cleaning are separate commercial hygiene scopes and are not automatically included with technical servicing.

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Chiller Maintenance

Maintenance and technical servicing for chillers serving applicable commercial HVAC systems.

Typical scope

  • Inspection
  • Scheduled and preventive maintenance
  • Performance-related investigation
  • Technical servicing where applicable

What shapes the scope

Work is carried out within the confirmed scope for each site. The chiller type, condition, access and the wider HVAC arrangement determine what is included.

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Central Dehumidification & Humidity Control

Central dehumidification and humidity-control solutions for apartments, villas and suitable commercial applications, from assessing the problem to installing the equipment.

Typical scope

  • Assessment of humidity problems
  • Central dehumidifier solutions
  • Equipment selection and sizing guidance
  • Central dehumidifier installation
  • Duct integration with the existing system where suitable
  • Dedicated duct arrangements where required

What shapes the scope

System design depends on property size, humidity load, HVAC arrangement, duct layout, access, equipment capacity and installation constraints, so no single layout suits every property. Duct integration here is installation work and is separate from duct cleaning.

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Commercial HVAC

How commercial HVAC work is scoped

Commercial HVAC work may require inspection of the equipment, access and site conditions before scope and quotation are confirmed.

  1. Enquiry

    Share the site, systems and service needed.

  2. Site inspection

    We assess the equipment, access and requirements.

  3. Findings and proposal

    We explain what we found and propose a scope.

  4. Scheduled works

    Work is scheduled with you to suit the site.

  5. Handover

    We explain the completed work and any relevant findings.

HVAC technical service questions

Do you service VRV and VRF systems?

Yes. Puraza provides technical support, troubleshooting and maintenance for VRV and VRF systems. The work is scoped after assessing the equipment and site.

Can you diagnose DC inverter AC faults?

Yes. Troubleshooting and diagnostics for DC inverter systems are part of our technical services. Any repair scope is confirmed based on the findings.

Do you repair AC systems as well as maintain them?

Yes. We offer troubleshooting, diagnostics, repairs and preventive or scheduled maintenance, depending on the system and the confirmed scope.

Can you install or replace a complete HVAC system?

Yes. Puraza provides HVAC installation and complete system replacement. Equipment, capacity, modifications and scope are determined by the site requirements and confirmed after assessment.

Do you offer HVAC Annual Maintenance Contracts?

Yes. AMCs may include scheduled servicing and preventive maintenance, according to the contract agreed for your systems.

Do you service AHUs, FAHUs and chillers?

Yes, for commercial properties. AHU and FAHU technical servicing and maintenance are part of our commercial HVAC capability, and chiller maintenance is available within the confirmed scope. AHU/FAHU unit cleaning and commercial duct cleaning are separate hygiene scopes.

HVAC enquiry

Request an HVAC inspection or quote

Tell us about the system, site and issue. For technically complex work, an inspection may be required before the scope is confirmed.

Enquiry type